Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at theraveworld.trw@gmail.com. Returns should be sent to the following address:

The Rave World
Bluszczańska 75A/17
00-712 Warsaw
Poland

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, you can contact us at theraveworld.trw@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item. This will allow us to evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Unfortunately, we cannot accept returns on:

• Sale items

• Gift cards

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once your return has been accepted, you can place a new order separately.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.

To qualify for this right, the item must be returned in the same condition in which it was received: unused, with all original tags attached, in its original packaging, and accompanied by proof of purchase.

Refunds

We will notify you once we have received and inspected your return and inform you whether your refund has been approved or rejected.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not yet received it, please contact us at theraveworld.trw@gmail.com.